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Amy Wigler

VP, Marketing
PBS

Drew Lesicko

VP, Product and Technologu
SoulCycle, Inc

Sam Stern

Senior Manager, CX
LinkedIn

Anshul Sheopuri

Senior Vice President, People Operations and Insights
Mastercard

Alex Misiaszek

SVP, Director of NLU & Emerging Experiences
Truist

Stephen Framil

Corporate Global Head of Accessibility
Merck & Co., Inc.

Leonard Green

Vice President of Customer Success (Sales Tech)
Northwestern Mutual

Mohit Bhat

Vice President Customer Solutions & Innovation
CN

Curt Persaud

AVP, IT Guest Technology
Carnival Cruise Line

A’Keela Johnson

Director of Procurement - G&A/IT
Molson-Coors Beverage Co.

Nipun Joshi

Senior Director, Product Management
Fareportal (CheapOair.com)

Nora Osman

CEO
Norvana

Sandy Yu

Growth Executive
Revenue Retention Advisors, LLC

Dennis Wakabayashi

The Global Voice of CX
The Global Voice of CX

Gabriel Bridger

Global Head of Design & Strategy
Rightpoint

Anu Sachdeva

SVP , Global Serviceline and solutions leader
Genpact

Jaime Lightfoot

Capgemini
Capgemini

Hardy Myers

SVP of Global Partnerships
Cognigy

Stacy Sherman

Founder / Chief Experience Officer
Doing CX Right

Robert Bradshaw

President
WiserOwl, LLC

Kausar Mukadam

Software Engineer
Ema.co

Protik Mukhopadhyay

Chief Operating Officer
Protecto.ai

Keith Dawson

Research Director
ISG

Kathy Rudy

CDAO
ISG

Wayne Butterfield

Partner - Contact Center Transformation
ISG

Stacey Cadigan

Partner
ISG

Tracy Lipasek

Partner
ISG

Dee Anthony

Director
ISG

Pratibha Salwan

Director & Practice Leader TTHL
ISG

Sunder Pillai

Director and Practice Leader Retail, CPG and Enterprise
ISG

Anay Nawathe

Cloud Delivery Lead
ISG

Shafqat Azim

Partner - Lead Americas Digital Transformation
ISG

Beth Thomas

Partner
Isg

Veronica Mathers

Director - Enterprise Change
ISG