Meet Our Speakers

VP, Marketing
PBS
VP, Product and Technologu
SoulCycle, Inc
Senior Manager, CX
LinkedIn
Senior Vice President, People Operations and Insights
Mastercard
SVP, Director of NLU & Emerging Experiences
Truist
Corporate Global Head of Accessibility
Merck & Co., Inc.
Vice President of Customer Success (Sales Tech)
Northwestern Mutual
Vice President Customer Solutions & Innovation
CN
AVP, IT Guest Technology
Carnival Cruise Line
Director of Procurement - G&A/IT
Molson-Coors Beverage Co.
Senior Director, Product Management
Fareportal (CheapOair.com)
CEO
Norvana
Growth Executive
Revenue Retention Advisors, LLC
The Global Voice of CX
Global Head of Design & Strategy
Rightpoint
SVP , Global Serviceline and solutions leader
Genpact
Capgemini
Capgemini
SVP, Global Partnerships
Cognigy
Founder / Chief Experience Officer
Doing CX Right
President
WiserOwl, LLC
Software Engineer
Ema.co
Chief Operating Officer
Protecto.ai
Research Director
ISG
Partner & CDAO
ISG
Partner
ISG
Partner
ISG
Partner
ISG
Director
ISG
Director & Practice Leader TTHL
ISG
Director
ISG
Director, Cloud Lead
ISG
Partner, Americas Lead - Digital & Industry Transformation
ISG
Partner
ISG
Director - Enterprise Change
ISG