Tired of churning customers and stagnant revenue growth? Sandy Yu is a seasoned growth executive and a customer success leader, with 20+ years leading teams at global enterprises like Oracle, Cisco, and PricewaterhouseCoopers. Now as a fractional post-sales leader and consultant, she empowers companies to unlock hidden revenue through laser-sharp focus on customer outcomes and value.

Sandy's proven framework transforms the go-to-market and customer success teams into revenue generating functions, driving:
- Slash acquisition costs: Retain existing customers instead of chasing new ones, minimizing churn and maximizing profits.
- Boost customer lifetime value: Drive product adoption and advocacy, turning satisfied customers into loyal brand ambassadors.
- Unlock sustainable growth: Build a predictable revenue stream fueled by customers.who are consistently achieving their desired business outcomes..

Sandy's not just a business leader, she's a passionate advocate for building strong communities. Beyond the boardroom, Sandy is an avid mentor and volunteer with San Francisco’s Chambers of Commerce’s Job Forum, The Samaritan House, and RecastSuccess. Over 10 years ago, Sandy co-founded a cross-company networking organization, Networking with a Purpose, a 100% volunteer based forum that brings women in tech together to learn and grow. When she’s not working, you can find her exploring new destinations with her family or hitting the pickleball and tennis courts.

You can find out more about Sandy and her work at www.revenueretention.net or connect with her on LinkedIn at https://www.linkedin.com/in/sandysyu/