March 25 & 26, 2025  |  New York City

Meet the Speakers

Lili Tomovich

Chief Marketing & Experience Officer
Barclays US Consumer Bank

Mari Considine

Chief Marketing & Development Officer
Acenda Integrated Health

Craig Antonucci

Chief Experience Officer
Autocar Trucks

Shri Nandan

VP, AI Experiences
Comcast

Dennis Wakabayashi

The Global Voice of CX

Kathy Rudy

Chief Data & Analytics Officer
ISG

Keith Dawson

Research Director
ISG

Stacey Cadigan

Partner
ISG

Wayne Butterfield

Partner
ISG

Olga Kupriyanova

Principal Consultant
ISG

Dee Anthony

Director
ISG

Sunder Pillai

Director and Practice Leader Retail, CPG and Enterprise
ISG

Mark Deans

Director
ISG

Ami Iceman

Chief Experience Officer
MSU Federal Credit Union

Chris Vetrano

Head of Customer Experience
Flock Safety

Daniel Yang

Managing Partner
Pacific Owl Ventures (Former Chief Customer and Innovation Officer at MGM Resorts)

Megan Walling

Partner
ISG

Mark McGurren

Managing Director
ISG