Full Name
Kristen Conner
Job Title
Sr. Partner, Customer Transformation BPO Practice Leader
Company
IBM
Speaker Bio
Kristen Conner is a seasoned executive with over 20 years of experience in Business Transformation, Business Process Operations, AI, Generative AI, Go-to-Market Strategy, and leading Sales organizations. In her role at IBM, she specializes in transforming and modernizing the contact center to increase customer satisfaction and increase automation opportunities.
Speaking At
