Chris Vetrano is the Head of Customer Experience at Flock Safety, where he drives efforts to support customers in eliminating crime and creating safer communities for all. With a proven talent for building scalable processes, technology, and infrastructure, Chris delivers a world-class support experience for Flock Safety’s diverse customer base.

Before Flock Safety, Chris spent nearly a decade leading Customer Experience at Lyft, where he led the company's multimodal customer support, established the company’s first social media support team, and played a key role in global support expansion.

Outside of work, Chris is based in Nashville, where he loves to explores the city's vibrant food scene and hosts The Gist, a regular podcast series featuring interviews with influential pop culture figures.