Meet Our Speakers

Christie Apodaca

Principal
ISG

Susshruth Apshankar

Solution Leader, Analytics
ISG

Shafqat Azim

Partner - Lead Americas Digital Transformation
ISG

Mike Bentley

Senior Partner, VP
IBM

John Boccuzzi

President, ISG Research
ISG

Wayne Butterfield

Partner - Contact Center Transformation
ISG

Paul Cook

President and CEO
CoastHills Credit Union

Deb Ermiger

VP, Digital Engagement
Aflac

Alex Genov

Head of Marketing Insights and Customer Research
Zappos

Logan Havern

CEO
Datalogz

Bernie Hoecker

Partner
ISG

Prashant Kelker

Chief Strategy Officer & Partner/Lead - Americas Consulting
ISG

Rahul Khatod

Transformation and Self-Leadership Coach
Genentech Inc.

Shruti Khatod

VP, Growth Marketing
Nutrafol

Olga Kupriyanova

Principal Consultant
ISG

Elizabeth Megathlin

MD Engineering
Alaska Airlines

Wayne Morris

Senior Vice-President, Strategy - Customer Experience Practice Leader
Material+

Hardy Myers

SVP of Global Partnerships
Cognigy

Shriram Natarajan

Director
ISG

Denise Pearl

Global ISV Lead, Sustainability
Google

Sunder Pillai

Director and Practice Leader Retail, CPG and Enterprise
ISG

Raj Rege

Executive Director - Supply Chain Strategy and Solutions
Comcast

Kathy Rudy

CDAO
ISG

Sahil Sabharwal

VP ENTERPRISE DATA PLATFORMS
American Express

Pratibha Salwan

Director & Practice Leader TTHL
ISG

Amorah Sandberg

Chief Sales Officer
Pypestream

Bill Schlough

SVP & Chief Information Officer
San Francisco Giants

Urvashi Sheth

Chief Customer Officer
Intermedia

Ashmeet Sidana

Chief Engineer
Engineering Capital

Anshuman Singh

Senior Vice President, Head of Interactive Business
LTIMindtree

Sachin Smotra

CEO
Dataworkz Inc

Beth Thomas

Partner
Isg

Xiuzhen(Flora) Zhang

Global head of Customer experience
Trip.com