Thank you to our attendees, speakers and partners for your support throughout the ISG Xperience Summit

Transform Experience.

A whole new ballgame.

When we started this event series on experience five years ago, little did we know that via a pandemic, the entire subject would get turned on its head! We’ve all heard the trite phrase ‘the new normal’, but what does it mean and what do we do about it?

The 5th annual ISG Xperience Summit will be an intimate setting to hear from ISG and industry experts with insightful and practical advice on designing winning experiences. Expectations have gone through the roof – so join us in exploring how emerging technologies and advanced strategies are helping organizations respond to our post-pandemic world.

What You'll Discover

You’ll develop new understandings—and valuable professional connections—in four areas:

A major league baseball technology executive explains how to keep fans engaged regardless of wins and losses on the field.

How to balance the increased tension between the desire to interact with humans, and sometimes even in-person – with the benefits and efficiency of intelligent automation. Do you have to pick a side?

With the drive to be on cloud which has made us awash in data, how can you create a data-first culture without losing the customer-first culture? Who’s on first?.

In all of this, don’t leave out your most important stakeholder, your own employee’s experience. Learn the hits, foul balls and strikes about how your EX has direct impacts on your CX.

An All-Star Speaker Lineup

Who Should Attend

Join top decision makers from banking and financial services, insurance, healthcare, life sciences, manufacturing, energy and utilities and other industries. 

  • Heads of Customer & User Experiences
  • Senior Marketing & Communication Strategists
  • Senior Transformation Strategists 
  • Senior Product & Innovation Specialists
  • Senior Business Strategists
  • Digital Officers
  • Business & IT Services
  • Heads of Business Service

AB-InBev ● Amazon ● Atlanta Hawks ● Bank of America ● BT ● Capital One ● Caterpillar ● Columbia Sportswear Companies ● Dole Foods Company ● DoorDash ● Eli Lilly ● ExxonMobil ● FENDI ● Ford Motor Company ● GEICO ● Groupon ● Hubspot ● Kaiser Permanente ● LinkedIn ● Lowes ● Macy's ● Marriott International ● MGM Resorts ● Muck Rack ● Nike ● PepsiCo ● Pillsbury ● Sonos ● Stanley Black & Decker ● Sun Basket ● TGI Fridays ● The Home Depot ● The Kraft Heinz Company ● The Yale Center for Consumer Insights ● Travelers Insurance Company ● USPS ● Walgreens ● Walt Disney Co. ● Wells Fargo ● Zappos 





Why Attend an ISG Event?

When you make a strategic business investment, you expect exceptional ROI. The same should go for your technology conference experience. 

ISG events deliver innovative yet practical ideas and insights from thought leaders who have decades of experience in the field. We don’t just study or theorize; we have lived it

Bringing together these ISG thought leaders with industry visionaries and your most engaged peers in an intimate setting, every ISG event dives deep into the next game-changing opportunity for your business. It’s an experience you won’t want—and can’t afford—to miss.

Space is Limited

To create an intimate setting conducive to interaction and networking, we limit the number of attendees. 

We hope to see you in:

Become An Event Partner Today

Our sponsorship packages give you the opportunity to foster quality engagements and position your company as an industry thought leader to our audience of IT Services professionals. 

For more information on our 2023 sponsorship packages, get in touch by clicking below.

Looking for more information about the ISG Xperience Summit?
Check out our prior programs by clicking the relevant year below.