Alex Genov
Zappos
Head of Marketing Insights and Customer Research

Alex Manders
ISG
Partner

Andy Miears
ISG
Director

Amanda Whyte
HubSpot
Director, Corporate Strategy - CSM

Brendan Edgerton
Designit
Head of Sustainability

Brian Carnell
LifeScale Analytics
CIO

Christina Alfonso-Ercan
Novata Inc
CFO

Curtis Galusha
Capgemini
North America Immersive Experiences Leader for the Digital Customer Experience Practice, Capgemini

Fahmida Bangert
ITRenew (part of Iron Mountain)
VP of Sustainability

Iain Fisher
ISG
Director

John Boccuzzi Jr
ISG
Partner & President ISG Research

JOHN SANDOVAL
Isobar Public Services
VP, Client Services

Linda Delbridge
ISG
Director

Matt Warburton
ISG
Principal Consultant

Nic Parmaksizian
Designit
Global CEO

Pete Tiliakos
Isg
Director

Robbie Brillhart
Capgemini
North America Market leader for the Intelligent Customer Operations Practice, Business Services

Sarang Kirpekar
Hitachi Vantara
Senior Vice President of Product Engineering and Sustainability Sponsor

Scott Manghillis
Capgemini
Go-to-Market Leader for Healthcare, Life Sciences & FS for the Intelligent Customer Operations Practice

Sid Sharma
Hitachi Vantara
SVP, IoT Practice

Scott Brinker
chiefmartec.com
Editor

Steve Hall
ISG
President ENEA

Sunder Pillai
ISG
Director and Practice Leader Retail, CPG and Enterprise

Susshruth Apshankar
ISG
Solution Leader, Analytics

Vishal Brown
NTT DATA
Digital Portfolio Leader

Wayne Butterfield
ISG
Partner - Contact Center Transformation