A people-focused and results-driven leader in Business - Customer Experience, Customer Success, Transformation, Operations and Supply Chain, with over 20 years of leadership experience. Lee has developed and led successful, award winning global CX strategies, Customer Solutions and Operations organizations, and transformation/integration teams for Fortune 500 companies, leveraging leadership, advanced analytics and innovation to drive truly best-in-class customer experiences and business growth.

A US Army officer combat Veteran, driven by the desire to make a meaningful impact through purposeful leadership and transformative ideas. Lee holds an MBA, MPA and a bachelor’s degree from top-tier universities with additional certifications in Training Development, Change Management and Lean practices.