Name
PANEL: Building a CX-Centric Culture
Date & Time
Tuesday, March 19, 2024, 3:55 PM - 4:25 PM
Amy Wigler Anshul Sheopuri
Description

Unlocking the potential of a customer-centric culture is no fleeting trend; it's a survival strategy. If your organization is plagued by high turnover rates, mounting recruitment costs, and customers yearning for genuine connections, you are not alone. The solution, however, is simple yet transformative – a culture that thrives on prioritizing employee and customer needs. In the following session, we will chart the course towards establishing a culture that places employee well-being and development at the forefront, resulting in heightened customer satisfaction, loyalty, and ultimately, the delivery of exceptional experiences. Are you ready to set your organization apart from the competition and propel it towards extraordinary growth? 

Location Name
Enterprise Ballroom
Full Address
convene
360 Madison Ave
New York New York 10017
Session Type
Panel