The role of Chief Experience Officer and Chief Marketing Officer have expanded far beyond traditional customer engagement. As organizations face unprecedented technological disruption and shifting consumer expectations, these leaders must become transformation champions who can drive change across the entire organization. The following panel of senior experience and marketing executives share their strategies for leading transformative experience initiatives in 2025 and beyond. We explore how to leverage AI and advanced analytics to deliver hyper-personalized experiences at scale, while maintaining the critical balance between automation and human connection. 
 
Learn how these visionary leaders are: 
•    Reimagining the role of experience leadership in an AI-powered future 
•    Building agile, customer-centric organizations that can adapt to rapid change 
•    Developing teams equipped to deliver next-generation customer experiences 
•    Measuring and demonstrating the business impact of experience transformation