Michael is a 26 yr Dell veteran and recognized technical evangelist who over the last 10 years has been the featured speaker and Keynote for AI at many global events. He co-established Dell’s first AI COE in 2016 and was the founding member of the Services AI Research team. With a solid track record as a visionary thought leader, he currently leads the Services CTO team, focused on unlocking human productivity. Michaels vision for new user experiences in the Age of AI, pushes the boundaries of how Digital Humans will become the interface of our personalized agentic assistants over the next 5yrs. He has been a trusted advisor for multiple companies and his passion for teaching students the AI skills required to transfer Business needs into ROI is evident through 8+ years on the board for University of Texas McCombs MSBA program. Michael has been granted over 20 hardware and software patents across multiple continents with many more pending.