Name
ISG INSIGHTS: Governing the Human-AI CX Workforce
Date & Time
Tuesday, March 31, 2026, 10:35 AM - 10:45 AM
Speakers
Anoop Chawla- ISG
Anoop Chawla
Description
  • The rise of AI supervisors
  • Redesigning service roles
  • Productivity metrics in AI-augmented teams
  • Governing digital labor
Location Name
Mosaic Ballroom
Full Address
The Joule
1530 Main St STE 100
Dallas, TX 75201
United States