Name
ISG PREDICTS: Winning at AI-Driven Customer Experience
Date & Time
Monday, March 30, 2026, 1:10 PM - 1:30 PM
Speakers
Shriram Natarajan- ISG
Shriram Natarajan
Description
  • The rise of agentic service models
  • Real-time personalization at scale
  • Trust as a measurable CX KPI
  • The shift from channels to orchestration
Location Name
Mosaic Ballroom
Full Address
The Joule
1530 Main St STE 100
Dallas, TX 75201
United States