Join us for this fireside chat to understand the enterprise CX stack and how it can help you achieve differentiation amid the generative AI arms race. We will discuss some common pitfalls in CX rollouts and how to avoid them. We will touch upon existing and emerging classes of customers and how to cater to their experiences with your platforms. As with everything, customer experience must be secure, cost effective, ensure privacy, and be adaptive. We will explore how to balance out investments across these concerns and how an early-stage Silicon Valley investor navigates these decisions.