Name
ISG Insights: Designing Experiences for an Emerging User Base
Date & Time
Tuesday, May 16, 2023, 10:15 AM - 10:30 AM
Speakers
Description
Increasingly, internal and external customers are becoming more digitally savvy and technically proficient. They are also wearing the badges of platform participant, citizen data scientist, developer etc. We need to provide for typical CX expectations and layer on innovative approaches to include the following:
- Platform experience best practices to effectively build network effects
- Harnessing and nurturing developers using best in class interactions
- Privacy, Security, and Governance
Location Name
Union Square Ballroom
Full Address
Marriott San Francisco Union Square
480 Sutter Street
San Francisco, CA 94108
United States
480 Sutter Street
San Francisco, CA 94108
United States
Session Type
ISG Insights
Theme
Driving Brand Loyalty with Consistent & Seamless Customer Engagements