Forget the days of “make it great then automate.” The way we implement software is going through a stepwise change, as digital paradigms shift around us. In this session, we'll explore how agentic workforces are transforming both employee and customer experiences while accelerating business growth.

You'll discover:

• Which processes are prime candidates for agentic workforces and how this frees human talent for more creative, meaningful work
• How to identify capable providers that enhance human capabilities rather than simply replacing tasks
• In-flight case studies from multiple industries that showcase tangible improvements in employee satisfaction, customer experience, and business outcomes
• Practical frameworks for measuring the human-centered ROI of agentic implementations beyond traditional efficiency metrics

Join us to learn how forward-thinking organizations are using agentic technologies to reimagine human-centered experiences that drive sustainable growth.