Name
ISG PREDICTS: Future-Proofing Your CX Strategy
Date & Time
Wednesday, March 26, 2025, 9:40 AM - 10:10 AM
Speakers
Description
The CX evolution cycle isn't slowing—it's accelerating beyond recognition. Most organizations remain trapped in reactive patterns, implementing solutions for problems customers have already moved past. Beyond incremental improvements, change makers are developing anticipatory frameworks that transform disruption into opportunity.
- Which emerging technologies will reshape your customer relationships first?
- Where should you build strategic flexibility to capture emerging advantages?
Location Name
Broadway Ballroom
Full Address
The Westin New York at Times Square
270 West 43rd St
Manhattan
New York, NY 10036
United States
270 West 43rd St
Manhattan
New York, NY 10036
United States